Privacy Policy

Any information supplied by you is kept in private confidence and is only used to contact you about your inquiries or after sale requests. This information is not shared with any other organizations other than that of Gandhi Group Co’s.

When you are browsing through the web site no information is collected other than what you provide voluntarily.

If you have any concerns please call us 1-800-446-1626  or contact us via email. [email protected]

Ladder Toll Holder is a division of Gandhi Group Co. Victoria, BC Canada

You can reach us by e-mail [email protected]  or 1-800-446-1626.

Shipping

All products will be shipped free of charge ground door to door most of North America. .

Return Policy

Ladder Tool Holder is  A Gandhi Group Co.

There are No Returns as all are custom made just for you . The customer will be responsible for all freight costs, on the original shipping and returns. If the products were shipped free, the price of shipping will be deducted from the returned product price. You will only be refunded for the product.

ALL ORDERS ARE NOT RETURNABLE Only If Defective & Can only be Cancelled within 48 hrs after placing them.

Ladder Tool Holder, will accept a returned product under the following conditions:

1-All returned items must be approved by Ladder Tool Holder, in writing or by E-mail.

2-Return Authorization number will be issued for that product only. You will get a RMA #.

3-Returned items MUST have RMA # clearly marked on the outside of the carton.

4-Returned items must be in the original Condition & carton.

5-Returned product MUST BE IN SALEABLE condition or will be returned to you at your expense.

6-There will be a 40% to 50% restocking charge plus shipping costs for handling the returned product.

7-Credits will only be issued after the product is received and inspected, and is judged to be in a SALEABLE condition.

8-Credit will be given only for the product, not for any shipping costs.

9-Returned items MUST be PREPAID with the right RMA# or will be returned at your cost.

10-If ever money is refunded by us we will only refund product price less shipping fee  the actual amount charged on the credit card & No international fees as that does not have anything to do with us.

Conditions subject to change without notice.

 For the Pre Production Sale Offer (With Coupon Code Valid for Nov. 2023 only), Please allow 6 to 10 weeks for delivery.